What You Get Working at Ferguson as a Senior Appliance Installation Associate:

• Offer Competitive Compensation
• Associate Discounts
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match
• Paid Time Off (vacation, sick, personal and holiday)
• Opportunities for growth and advancement both professionally and financially.

Qualifications:

• Prior experience with construction, kitchen, plumbing or home appliance products or installations, highly preferred
• Valid state-issued license is required
• Must be at least 21 years of age
• Proven leadership experience preferred...you will be a go to resource for fellow installers, sales associates, and customers
• Excellent customer service and communication skills
• Document detailed job notes in a clear and concise way
• Ability to read and understand product specifications and project plans is highly preferred
• Outstanding attention to detail and ability to coordinate and prioritize work
• Organization, time management, and problem solving skills
• Self-starter, critical thinker, and self-sufficient
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.)

Responsibilities:

• Provide support to the other installation teams
• Observe installations and provide feedback as part of the installers ongoing training
• Help resolve claims and customer issues
• Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders.
• Maintain accountability for the cleanliness and organization of the company trucks.
• Act as a liaison between the shipping and picking leadership in the warehouse and communicate long term needs to Area Installation Manager
• Perform pre-installation and post-installation inspections of jobs and effectively engage with builders to create a strong rapport and to promote strong customer retention
• Partner with Area Installation Manager to implement constructive ideas for improvement of the program
• Use 3rd party software applications to enter data, pull reports, and build Project Master sheets when needed
• Be responsible for providing driver duties and responsibilities.